FAQs


Minimum stay and special rates?

We now permit single night stays, with the exception of reservations on Friday and Saturday night, for which we charge an additional premium. This is automatically applied to your booking, which is to cover increased turnover costs. If your reservation is last minute please contact us as we may be able to accommodate you.

This winter we have a special 3 for 2 offer on any mid week stays. The discount is automatically applied at check out for any booking of 3 nights between Mon-Fri.

We have special discounted rates for 7 night bookings: Hill Cabin £1,100 and Cabin X £1,000.

Our high season is April to September.


What if COVID affects my stay?

If government advice forces the closure of the hospitality/airbnb sector which means you can no longer stay, we will reorganise your booking for the next available date.

If you are affected by covid which means you have to self isolate, we will refund your booking, subject to us being able to rebook the cabin. If we are not able to fill the dates, regrettably we will be unable to refund your booking. We strongly recommend you take out travel insurance to cover such eventualities.


Booking & cancellation policy

We take payment in full at the time of booking.

We refund 75% of bookings if cancelled 90 days before arrival or earlier.

We refund 50% of bookings if cancelled 30 days before arrival or earlier.

Please note, we will be unable to refund your booking if cancelled within 30 days of your arrival.

A damage deposit of £100 will be pre-authorised on your payment card on the day of your arrival and released after departure.


Can I bring my dog?

Dogs are permitted in Cabin X and we charge an additional £25 cleaning fee for this.

With the exception of assistance and support dogs, we unfortunately cannot accommodate your canine companions in Hill Cabin.


Cleaning

We undertake a deep clean of our cabins after each booking to ensure for a safe and comfortable stay. An additional £25 cleaning fee is charged if you bring your pooch.


Where are we located?

Address: Great Park Farm, Catsfield, East Sussex, TN33 9DT

Lat: 50.905898 / Long: 0.454561

what3words: myths.steams.typically

 

How do I get there?

Due to our rural location, the easiest way to get to us directly is by car.

The nearest train station is Battle, where a taxi can be booked to take you the remaining 2.5 miles.

If the weather is good, you are travelling light and don’t mind a bit of a walk there is a footpath across a few fields and very quiet lanes. You can find the route here.


Check in & check out times

Check in time: 3pm onwards

Check out time: 11am

If needing to check in or out, outside of business hours, we can provide further arrival and check in information.


Breakfast

Breakfast is proved and comes fresh from the farmshop, with home made granola, yogurt and honey; freshly baked bread, fruit, jam and marmalade.

(Please note: the granola contains nuts, the yogurt contains lactose and the bread contains gluten).


Food & drink packages

You can pre-order food and drink packages for your stay so you don’t have to bring anything with you. Local beers and wines are available too. Packages can be ordered anytime up to 36 hours before your stay to ensure availability.


On-site farm shop, café & bar

There is a fantastic family run farmshop and cafe on site - Great Park Farm - selling fresh and home made/baked goods. The fresh fruit and vegetables sold in the shop are locally sourced and seasonally selected. The shop also stocks a wide selection of local meats, cheeses, olives and more. The onsite farm kitchen produces freshly baked goods daily, including bread, scones, cookies, croissants, delicious ready to eat meals, pies, soups and much much more.

The café at the farmshop offers a wide selection of teas, coffees and cakes.


The minibar

Each cabin has a minibar stocked with some excellent alcoholic and non alcoholic drinks. Help yourself and fill out the honesty ration book and you can settle up after your stay.


What should I bring?

The cabins are based on a farm so come prepared for the great outdoors. In the winter, it can be wet and dark in the evenings, so bring wellies and a torch if you have them.


How do I find out more?

After booking, you will be sent a copy of our essential Cabin Survival Guide.


What’s the internet like?

Cabin X is offgrid.

Hill Cabin has internet. Typically 30mb/s.


Shop the look

Some of the items within our cabin are for sale. We’ve partnered with Rae Lifestyle to bring you some super unique products. Check out their shop in Rye or their website if you see anything you like during your stay.


Booking activities & experiences

Our explore page will be coming soon and display activities, experiences and local sights to see during your stay.


Who designed the cabins?

The cabins have been designed in collaboration with the architecture practice Built Works.


Looking to organise something special?

At checkout, you can add optional extras including a birthday cake or bottle of champagne. This can also be organised separately by getting in touch directly following your booking confirmation.